Every unit is inspected before dispatch. You receive an inspection video of the actual unit and the courier tracking number, so you can verify the unit and the shipment.
Payment in full before dispatch, by bank transfer to our corporate account in Singapore; details are on the proforma invoice.
International express, typically about one week to Europe; transit time for other regions is confirmed with your quote.
Small issues are resolved online; replacement parts are shipped to you; major issues are returned to China for repair.
Yes — single units are available; a first small order is a normal way to start.
Robot prices move with configuration, condition and stock, so we quote per inquiry instead of listing prices that may not match the unit you would actually get. Send us the model and quantity and we confirm the exact price, stock and lead time — usually within 24 hours. The one exception is the BrainCo Revo 2 dexterous hand range, which is listed with prices on the Products page.
New units are factory-fresh. Pre-owned units are inspected before listing and supplied with a written condition report and a video of the actual unit, so you can see its state before you pay — and they cost a fraction of the new price for the same model. Many models are available both ways; ask us what is in stock.
We are based in Hong Kong, and goods are exported from China through our Hong Kong company. Everything ships by international express, door to door — typically about one week to Europe, with transit times for other regions confirmed in your quote. Every shipment carries a courier tracking number.
We are an export supplier, and each robot is prepared, inspected and filmed for the specific order before dispatch — so payment is in full by bank transfer before the unit ships. Your proforma invoice states the full payment details, and you receive the inspection and packing video of your actual unit before it leaves.
Message us on WhatsApp or send an inquiry — we reply, usually within 24 hours.
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